I joined Carpmaels in 2007 before we moved to our current offices at One Southampton Row when the firm was a lot smaller than it is now!

As the firm has grown so have my responsibilities. I initially joined as a secretary but over the years I have taken on new roles including team coordinator, responsible for managing capacity within the secretarial team, and later becoming practice group assistant responsible for managing secretarial support for the Biotech team. This has been incredible for building my confidence and strengthening my communication and stakeholder management skills.  I really enjoy a new challenge and the fact that I have been given opportunities to continually push myself and develop new skills is probably why I have stayed at Carpmaels as long as I have.

In 2023 I became Secretarial Operations Manager, a newly created role focused on improving current processes and technology to support and empower the secretaries in their roles. I was attracted to the role as it felt like a chance to learn a whole new skill set and make a real difference in the firm. Every day I speak to different fee earners and business services departments across the firm to get feedback and develop new solutions – I love how collaborative it is.

Career development isn’t the only thing I value about the Carpmaels – it’s the supportive and friendly work environment too.

I have always felt listened to and cared for. Even during the Covid pandemic when we were all working from home, I always felt connected to my team and supported by the firm.

Although Carpmaels has grown significantly since I first joined, the inclusive and friendly culture has always remained the same. I have been involved in both the Race & Ethnicity Group and VIP Club which champion D&I and a sense of community across the firm. Through the events run by these groups, you get a chance to speak to different people from all levels and departments of the firm. It doesn’t matter what your job role is, we’re just human beings coming together to talk about important issues.